Organization

http://www.usenix.org/publications/login/2010-10/openpdfs/limoncelli.pdf “I P R E S E N T T O Y O U , D E A R R E A D E R , T H I S parable about how the different ways we organize our work result in different levels of customer satisfaction.”, by T H O M A S A . L I M O N C E L L I

http://www.usenix.org/publications/login/2010-10/openpdfs/limoncelli.pdf “I P R E S E N T T O Y O U , D E A R R E A D E R , T H I S parable about how the different ways we organize our work result in different levels of customer satisfaction.”, by T H O M A S A . L I M O N C E L L I